This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
My child suffers from asthma. Is my child safe to stay during the service?
Cockroach allergens - their skin, dead cockroaches and droppings are known to trigger asthma attacks in children. In such case, it would be better if your child is not present during the services. During the process, we may be flushing out adult cockroaches and destroying them.
What if I touch areas that have been sprayed?
Treated areas should be avoided for touching until dry. In case of accidental touching not much to worry, but wash the exposed skin with soap and water. The spray emulsions that we apply are the most safe pesticides and been diluted to such extent that do not cause any ill effects. Also, these aspects are properly explained by our Service Technicians in "Do's and Don'ts". Our chemicals do not have residual effect hence are safe in such condition. We always advise our customers to listen carefully to all Do's and Don'ts by our technicians.
Do I need to wash everything after the treatment?
No, in case of Cockroach treatment or general pest management, there is no need to wash after the treatment.
Do I need to empty my kitchen cupboards?
Under most normal condition, you do not need to empty kitchen cupboards as we do targeted gel baiting. But sometimes the kitchen is heavily infested by roaches and there is need of extensive flush out treatment. In the case of big cockroach also you may have to vacate cupboards, remove all food items and utensils before spray treatment.
Are my cat / dog safe from the cockroaches’ control?
Every pesticide requires that pets and people avoid treated surfaces until dry. This is the minimum standard for all products. Once dry, the material will not be easily transferred to paws or human skin.
What do I need to do prior to the Cockroach Pest Control treatment?
For residential cockroach treatment: Nothing at all, we will do whatever is needed.
Will the gel that is applied to the inside of cupboards contaminate my food?
No it will not. The gel / paste are only applied to areas where insects congregate or harbour, like cracks, crevices or hinges.
Will I see cockroaches after the treatment?
It takes up to three weeks for the gel to exterminate the population. Do not use any other pesticides. If we have applied roach baits, any contact with pesticide sprays OR diy roach killer use will ruin the bait. If you are still see roach activity after two weeks, and then you can call us to register a complaint.